DENTCO, a Dent Enterprises Company, is a full-service Exterior Services Management
® (ESM
®) company that has developed a unique centralized approach to control today's exterior facility management. We are headquartered in DeWitt, MI just outside Lansing, Michigan’s capital city.
Our History
1977: Founded a full-service landscape installation and maintenance company named Trees, Inc.
1983: Acquired a regional parking lot maintenance company and incorporated an irrigation company shortly thereafter. It was the integration of the landscaping, parking lot maintenance and irrigation companies, which established the core services of the future.
1996: Formed the Exterior Services Management (ESM) division of DENTCO.
21st Century: Experienced considerable growth and have maintained a 98% customer retention rate. From this growth, we have continued to reinvest in the three cornerstones of our business model – People, Processes and Technology.
- People – Our Quality Services Department is comprised of highly trained field personnel who are visiting sites 95% of the time and a 24/7 customer service center that is maintained from DENTCO’s headquarters by dedicated account management personnel.
- Processes – Remained dedicated to streamlining processes to make our customers’ job easier and more convenient by reducing their paperwork, going on site to verify services and serving as the single point of contact for all of their exterior facility management needs.
- Technology – Designed Enterprise Quality Manager™ (EQM™), a custom-built Web-based technology application that became the future of consolidating exterior facility services for companies with a national or regional footprint. This system is constantly being updated by our Quality Services Department to provide customers with up-to-date property information at the touch of a computer key.
The DENTCO Difference
DENTCO was the first to brand a fragmented industry, creating the Exterior Services Management (ESM) philosophy. Until this model was unveiled, many national businesses struggled with fragmentation and poor results of decentralization.
To this day, many competitors have attempted to duplicate the ESM platform, but DENTCO remains the only company who is 100% dedicated to the ESM philosophy and has the experience of once self-performing every service that we now manage.
Applying over 30 years of exterior experience, DENTCO helps clients consolidate, centralize, reduce costs and realize the importance of quality-assured services. DENTCO employees’ performance of hands-on ESM philosophies, supported by our robust EQM application, allows facility managers to oversee thousands of sites nationally via the Internet.
DENTCO delivers the difference.
Guaranteed.