Scott Milnes is the President of DENTCO, the nation’s first Exterior Services Management Company.
Milnes’ passion is driven by developing and executing extraordinary customer service models, leading his company to a 99% client retention rate over the past six years.
Milnes’ career includes over 20 years in hospitality management and he holds a B.B.A. degree in Management from Adrian College.
Brian Wooton is the Chief Financial Officer of DENTCO. Brian joined the team nearly 24 years ago when the company was called Trees, Inc. Brian played an integral part in the creation of what is now known as DENTCO.
Brian is the Chairperson of the Durand Railroad Days Parade, and when he’s not working he enjoys bowling, golfing, snowmobiling, gardening, being with family, and traveling in the Caribbean.
Brian is a CPA and holds a B.B.A degree in Accounting from the University of Michigan.
With over 20 years of experience in the industry, Justin started at DENTCO in 1994. Dent is a Certified Snow Professional (CSP) through the leading industry Snow & Ice Management Association.
Justin is passionate about building customer relationships and developing quality initiatives. He spent many years learning from the ground up, by physically performing all services managed by DENTCO. Justin is also versed in Risk Management and Accounting.
National Sales Director
With over 20 years of sales and managerial experience, Phelps has been instrumental in matters related to business development and client services. She has worked with some of the largest brands in the retail facility management industry and has spoken at numerous conferences across the country. Some of her clients and industry affiliations include Wal-mart, Tire Kingdom, Einstein Noah Restaurant Group, Collective Brands, PRSM, RFMA, NACS and IFMA.
In her role as National Sales Director, Phelps enjoys working directly with clients and the sales staff. She leads her team by example, by providing every client with the attention they deserve.
Sue Bosscher is the Director of Human Resources of DENTCO. Bosscher began working for DENTCO on a part-time basis in 2008. She moved to full-time in 2016.
As the DENTCO HR Director, Bosscher hopes to continue her work overseeing DENTCO’s personnel, as they continue managing snow removal, landscaping, parking lot maintenance and various other Exterior Services Management® (ESM) services to retailers nationwide.
Bosscher was born and raised in Grand Rapids, MI. She moved with her family to Atlanta, GA, for seven years before moving back to the Grand Rapids area in 2000.