Blog - DENTCO

DENTCO Blog

Sue Bosscher is the Director of Human Resources of DENTCO

DENTCO’s Human Resources Director Retires

DENTCO President Scott Milnes announced today that the company’s Director of Human Resources, Sue Bosscher, will be retiring after being with the company for 12 years.

DENTCO Curb Appeal

Don’t Cut Brand Appeal During COVID, Curb It.

During these past few weeks, the global COVID-19 pandemic has become the reason for thousands of multi-site facilities to temporarily close. This raises the challenge for facility managers to maintain stores while they are closed and preparing to reopen.  

dark-store_main1200

Planning for proactive Dark Store Management
during and after the COVID-19 pandemic

During these past few weeks, the global COVID-19 pandemic has become the reason for thousands of multi-site facilities to temporarily close. This raises the challenge for facility managers to maintain stores while they are closed and preparing to reopen.  

happy face and sad face

The Importance of the Customer Experience

Here are the top seven reasons that the customer experience is so important: Improves customer satisfaction Fosters repeat customers and customer loyalty Increases customer advocacy and referrals Reduces customer churn Creates a competitive advantage Increases revenue and sales Builds stronger customer relationships The total customer experience is the product of all interactions a customer will […]

Arbor Day Tree

Arbor Day is on the way!

Arbor Day is typically celebrated on the last Friday in April, but many states observe Arbor Day on different dates throughout the year based on the best tree planting times in their area. Arbor Day is an American holiday where people are encouraged to plant and care for trees. Arbor Day was founded by J. […]

Faces of DENTCO Kimberly - Quality Service Assistant

Faces of DENTCO: Kimberly

Employee Name: Kimberly Position: Quality Service Assistant Official Start Date: August 20, 2015 What Has Been Your Key to Success? Being able to communicate with others and treat others the way I would like to be treated. What Do You Consider Your Greatest Career Accomplishment? My greatest accomplishment was when I came to work for […]

Faces of DENTCO: Customer Service Coordinator Nancy

Faces of DENTCO: Nancy

Employee Name: Nancy Position: Customer Service Coordinator Official Start Date: September 22, 2015 What Has Been Your Key to Success? Building a good working relationship and rapport with the customer, ensuring they feel free to ask any questions/concerns and have a complete understanding of the specs for their sites. This helps to alleviate confusion about […]

Dana, DENTCO's Administration Assistant

Faces of DENTCO: Dana

Employee Name: Dana Position: Administration Assistant Official Start Date: February 27, 2003 What Has Been Your Key to Success? The DENTCO family atmosphere. Loving my Job. What Do You Consider Your Greatest Career Accomplishment? Watching and helping DENTCO grow. When I started 15+ years ago – we had close to 25 Employees. As we’ve grown […]

Mary, Quality Service Assistant at DENTCO

Faces of DENTCO: Mary

Employee Name: Mary Position: Quality Service Assistant Official Start Date: 2/29/16 What Has Been Your Key to Success? Working hard, communicating clearly, and being a problem-solver. What Do You Consider Your Greatest Career Accomplishment? Playing a part in bringing different departments together to successfully solve problems and create clarity, efficiency, and consistency in our work […]

Faces of DENTCO - John - Quality Service Inspector

Faces of DENTCO: John

Employee Name:  John Position:  Quality Service Inspector Official Start Date:  November 8, 2017 What Has Been Your Key to Success?  Attention to detail, curiosity, and building teams. What Do You Consider Your Greatest Career Accomplishment? Learning to fly helicopters and then forgetting how to fly helicopters in order to learn how to fly fixed wing […]

Faces of DENTCO: Amy

Faces of DENTCO: Amy

Employee Name: Amy Position: Project Manager Official Start Date: 3/2/13 What Has Been Your Key to Success? Organization, an excellent understanding of the landscape industry and great mentors during the first few years. What Do You Consider Your Greatest Career Accomplishment? Having a couple of jobs I co-designed in magazines. If You Could Provide Advice […]

Faces of DENTCO: Quality Service Manager Wendy

Faces of DENTCO: Wendy

Employee Name: Wendy Position: Quality Service Manager Official Start Date: 11/26/2012 What Has Been Your Key to Success? Hard work and perseverance. What Do You Consider Your Greatest Career Accomplishment? Obtaining the goals that I set for myself and continuing to work hard every day. If You Could Provide Advice to a DENTCO Teammate, What […]

Trent Limban is the New Business Developer at DENTCO

Faces of DENTCO: Trent

Employee Name Trent Position: New Business Developer Official Start Date: 10/6/15 What Has Been Your Key to Success? Hard work, communication, and industry knowledge If You Could Provide Advice to a DENTCO Teammate, What Would It Be? Communication is a key factor to success at DENTCO. With so many moving parts out in the field […]

Nicki, Vendor Accounts Administrator at DENTCO

Faces of DENTCO: Nicki

Employee Name Nicki Position:  Vendor Accounts Administrator Official Start Date:  12/10/07 What Has Been Your Key to Success? Dedication to my career and a great work environment What Do You Consider Your Greatest Career Accomplishment? I started in Customer Service when I hired into DENTCO and within a couple of years I was able to […]

Tim, Information Systems Manager at DENTCO

Faces of DENTCO: Tim

Employee Name Tim Position: Information Systems Manager Official Start Date: 11/8/2010 What Has Been Your Key to Success? Always be willing to listen and learn. What Do You Consider Your Greatest Career Accomplishment? Managing the development and implementation of our DENTCO Verified mobile app and My DENTCO portal over the past few years has been […]

Commercial Landscape Tree Pruning

Commercial Pruning Tips and Best Practices

This time of the year we are doing many things on our landscaping sites, but one of the practices that require more skills from our part is the pruning. It doesn’t matter if you are pruning a shrub, a hedge or a tree, knowing how to properly prune your landscape makes a big difference on […]

Rachelle, one of DENTCO's Vendor Account Administrators

Faces of DENTCO: Rachelle

Employee Name: Rachelle Position: Vendor Account Administrator Official Start Date: 9/8/2015 What Has Been Your Key to Success? My key to success is being open to learning new processes and contributing to new ideas. What Do You Consider Your Greatest Career Accomplishment? My greatest career accomplishment has been deciding to go back to finish my […]

Chuck is a Quality Service Inspector for DENTCO

Faces of DENTCO: Chuck

Employee Name: Chuck Position: Quality Service Inspector Official Start Date: March 2016 What Has Been Your Key to Success? The ability to stay focused on achievable goals when confronted with difficult choices.  Having been employed in Federal, State and Local Governments for more than 35 years, the path to accomplishing assigned tasks can become cloudy […]

Sue is the Director of Human Resources at DENTCO

Faces of DENTCO: Sue

Employee Name: Sue Position Human Resources Director Official Start Date As a consultant April 2008 – As a DENTCO Employee August 2, 2016 What Has Been Your Key to Success?  I really enjoy people.  I do my best to always keep a positive attitude and smile on my face.  I believe it is contagious. What […]

Assistant Director of Quality Services At DENTCO, Carlos

Faces of DENTCO: Carlos

Position:  Assistant Director of Quality Services Official Start Date:  1/3/2017 What Has Been Your Key to Success? Caring about the people I work with, constantly thinking about ways to improve our processes to better service our customers, and always keeping in mind my biggest source of motivation: my family. What Do You Consider Your Greatest […]

Faces of DENTCO: Gina - Work Order Manager

Faces of DENTCO: Gina

Position:  Work Order Manager Official Start Date: June 1, 2015 What Has Been Your Key to Success? In my opinion, making an effort to work well with others is critical to being successful. Without the DENTCO team being able to function as a team, the process begins to fail. That includes both communicating well and […]

Faces of DENTCO: Christine

Faces of DENTCO: Christine

Position:  Sales Administrator Official Start Date:  May 2013 What Has Been Your Key to Success? In the workplace, I manage to stay organized, stay on task and I know what is expected of me.    At home my oldest has started to transition into the mindset of preparing herself for graduation and leaving for college in […]

Faces of DENTCO: Quality Service Manager Brandon

Faces of DENTCO: Brandon

Position:  Quality Service Manager Official Start Date:  March 2016 What Has Been Your Key to Success? Staying organized and time management are keys to my success at work and away. What Do You Consider Your Greatest Career Accomplishment? Being able to come to work and looking forward to work.  Before my career at DENTCO, I […]

Post Oak Tree

Post Oak (Quercus Stellata)

Native of North America, the Post Oak is one of the most iconic trees of the United States. You can find them From Southern Massachusetts to Florida, west to Texas and Iowa. Due in part to its slow growing nature, this tree offers one of the hardest woods you can find, and is very resistant […]

Faces of DENTCO - Ariel

Faces of DENTCO: Ariel

Position:  Customer Service Coordinator Official Start Date:  1/19/16 What Has Been Your Key to Success? The key to my success is a positive attitude, an open mind and hard work. What Do You Consider Your Greatest Career Accomplishment? I believe that my greatest career accomplishment is having a strong relationship with the customers I coordinate. […]

Kyle - Quality Service Manager at DENTCO

Faces of DENTCO: Kyle

Position: Quality Service Manager Official Start Date: 4/17/17 What Has Been Your Key to Success? Building a strong working relationship with our Contract Partners and the Dentco team through  regular communication and assisting them whenever possible. What Do You Consider Your Greatest Career Accomplishment? Researching and locating contract partners for a new client that had […]

Landscaping in the garden. path in garden

Spring Landscaping

Depending on where you are in the United States you may feel as though winter will never end. With spring comes more than just April showers and May flowers. We should be forward thinking about the necessity and importance of a proper spring cleanup in order to increase curb appeal and be aesthetically pleasing. In order […]

Faces of DENTCO: Jessica

Faces of DENTCO: Jessica

Position: Risk Manager Official Start Date: 12-11-07 What Has Been Your Key to Success? Great mentorship What Do You Consider Your Greatest Career Accomplishment? I started at Dentco as a temporary position being the second person in the Accounting Department and now 10 years later have grown into managing multiple departments. If You Could Provide […]

Dentco Snow

Can We Take Six More Weeks of One of the Most Powerful Winter Seasons in US History?

As we turn to our friend Punxsutawney Phil, the idea of six more weeks of this winter season is a hard pill to swallow. This year has produced record low temperatures and large-scale winter storms affecting nearly every state in the US. Although these winter storms occur every year, their severity should never be underestimated, […]

Ice Melting Products and Tips from DENTCO

As snow is beginning to fall throughout the country, there are many questions regarding ice melting products and how they work. An ice melting product needs to have a quick response time under all conditions and not create any new issues as it works. Most ice melting products do not melt ice in the solid […]

Leaf Cleanup

While we may be in the midst of summer, the cooler months are already closing in on us. One of the first signs that summer is nearing its end and fall is approaching is the beautiful transformation of the leaves on the trees. And when those leaves fall, so begins the time for fall cleanup. […]

Faces of DENTCO and Quality Service Manager, DJ talks keys to success at DENTCO

Faces of DENTCO: DJ

Employee Name: DJ Position:  Quality Service Manager Official Start Date:  09/11/2017 What Has Been Your Key to Success? People skills and people knowledge, being a listening ear and understanding all parties’ concerns and needs. What Do You Consider Your Greatest Career Accomplishment? I would like to say my greatest career accomplishment is the position I […]

Freshly manicured lawns and landscaping

Spring Cleaning Tips from DENTCO

Cleaning up your property for spring can be a very big job to tackle. The DENTCO team can handle it for you! In addition to an overall cleanup, adding curb appeal can also intensify the feeling that someone has when they pull up to your business for the first time. This is extremely important in […]

Help the environment, plant a tree.

Arbor day is on the way!

Arbor Day is typically celebrated on the last Friday in April, but many states observe Arbor Day on different dates throughout the year based on the best tree planting times in their area. Arbor Day is an American holiday where people are encouraged to plant and care for trees. Arbor Day was founded by J. […]

Accomplishing the DENTCO Mission

My name is Angie Gingrich and I am excited to introduce myself to you as one of the newest National Account Managers at DENTCO. I began my journey at DENTCO as a Customer Service Coordinator in September of 2012. It was then that I realized what an amazing company DENTCO is and that we strive […]

We deliver Superior Exterior Services Management

I am Angie Anderson and would like to take this opportunity to introduce myself. I have had the pleasure of working for DENTCO for the past year and although I may be new, I am surrounded with an awesome team and a wealth of knowledge. I have over 20 years of experience with customer service/ […]

Benchmarking Builds Partnership

Benchmarking opens up an important line of communication between a customer and their vendor. When a vendor utilizes benchmarking as more than just reports and with a broader viewpoint than pointing out failures, it builds a strong foundation for a true partnership. Benchmarking gives the customer the ability to share their organization’s pains, successes, and […]

Letting Nature Takes Its Course

I am excited to introduce myself to you. I am Jennifer Haller, one of the newest National Account Managers at DENTCO®. While my time at DENTCO® hasn’t been very long, I am surrounded by wonderful National Account Managers who have well over 40 years of combined knowledge in the industry. I am privileged to be […]

Parking lot, aerial view

ROUTINE PARKING LOT MAINTENANCE

“Don’t judge a book by its cover” the metaphorical phrase we have all either heard or used at some point meaning one should not prejudge the worth or value of something based on the outward appearance alone. This can easily be applied to the exterior of your business and the perception this exterior can give […]

Xeriscaped Outdoor Shopping Mall with clean landscaping

Going Green!

The world we live in is becoming more and more environmentally conscious, so it is important to think about eco-friendly trends for your landscaping and locations in general. Not only will these trends add to your curb appeal, but they might help your company keep a little extra green in the bank.  One of these […]

Water, Mowing and Mulch Tips from DENTCO

Everyone wants great curb appeal, green grass, and healthy and bountiful planting beds. As summer temperatures rise, I’ve picked my top three tips to help keep your properties looking their best. e key is investing in routine landscape maintenance. DENTCO can help! With over 30 years of experience helping commercial properties with their curb appeal, […]

Landscaping Tips for the Spring

Spring is a time when many of us are looking to refresh and spruce up our properties. Here are some helpful tips when determining where to focus in on your property: • Reach your long-term goal for a location’s curb appeal by setting a series of short-term goals. • Create a unique, functional and attractive […]

Long-Term Partnerships

In the last quarter, NAM Chat addressed some dynamics of new customer roll outs. DENTCO’s relationship-driven services offer both new and established customers important strategic meetings. After startup, it is essential that we meet face-to-face in three to six months to ensure expectations are being met, and your brand maintains its integrity. This meeting will […]

Customer-Focused Mission

I would like to take this opportunity to introduce myself. I’m Tori Bondy (formerly Hockley). I have had the pleasure of working at DENTCO for the last seven years starting in our Customer Service Department, progressing to the Customer Service Manager and now working as a National Account Manager. I’ve had the pleasure to work […]

What can an Exterior Service Company do for you?

Do your exterior services companies inspect your properties? Do they offer proactive suggestions to improve your brand, or eliminate an existing hazard? Are inspections performed on a schedule, multiple times annually, documented both in writing and with pictures, and are available to you via a website you can view anywhere you need? DENTCO® does this […]

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