Faces of DENTCO: Riely
Quality Service Inspector (Northern Indiana)
Official Start date:
What Has Been Your Key to Success?
I try to listen very closely during periodic call-in training sessions. In my 5 1/2 years with DENTCO many procedures have evolved and some priorities have shifted. I try to stay current.
What Do You Consider Your Greatest Career Accomplishment?
Well, I’ve had 3 careers.
Land developer: I’m most proud of my role in the creation of over 1000 home sites in northern Indiana and southwest lower Michigan.
Singer-Songwriter: I am still thrilled when someone comes up after a show to tell me that they “really love that song”.
DENTCO: Very proud to be classified at the top of the scale for “Training Issues” performance.
If You Could Provide Advice to a DENTCO Teammate, What Would It Be?
To a new QSI I’d have to say, “It’s all about the pictures!” Pictures are our main mode of communication, so make them talk!
What Do You Enjoy Doing Outside of Work?
My career as singer-songwriter continues; and I perform regularly as a duo with my partner, Molly.
I am also a graphic artist and have an ongoing series of drawings which I share with “subscribers” (via text message) and that I occasionally present in exhibits.
Molly & I spend winters in the Florida panhandle where we are closer to my daughter and 2 grandchildren.
What Do You Enjoy Most About Being a DENTCO Teammate?
Though it feels a bit isolated to be a QSI, I know that if an issue arises or I’ve got a question I’m just a call away from a friendly, helpful voice at DENTCO home office.
What is Your Favorite Memory as a DENTCO Teammate?
Talkin’ about music with Ron.